Last updated: August 29, 2024

Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how applicable law protects you.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information by this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have defined meanings under the following conditions. The definitions apply whether the terms appear in singular or plural form.

Definitions

For this Privacy Policy:

  • Account

    A unique account created for you to access our Service or parts of our Service.
  • Affiliate

    Any entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other voting securities for the election of directors or other managing authority.
  • Company

    (referred to as “the Company”, “we”, “us”, or “our” in this Policy)
    Refers to CruisePay Finance Ltd, located at 44322 Yale Rd, Unit 3B #180, Chilliwack, BC, Canada V2R 4H1.
  • Cookies

    Small files placed on your computer, mobile device, or other device by a website. Cookies store details of your browsing history and serve various purposes.
  • Country

    Refers to British Columbia, Canada.
  • Device

    Any device that can access the Service, such as a computer, cellphone, or tablet.
  • Personal Data

    Any information that relates to an identified or identifiable individual.
  • Service

    Refers to the Website.
  • Service Provider

    Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate or provide the Service, perform related services, or assist in analyzing usage of the Service.
  • Usage Data

    Data collected automatically, either generated through use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
  • Website

    Refers to CruisePay Finance, accessible at cruisepay.finance
  • You

    The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal Code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as:

  • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited on our Service
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

When you access the Service via a mobile device, we may collect additional information automatically, including:

  • Type of mobile device used
  • Mobile device unique ID
  • IP address of your mobile device
  • Mobile operating system
  • A mobile kind of Internet browser is used
  • Unique device identifiers
  • Other diagnostic data

We may also collect information sent by your browser whenever you visit our Service or access it via a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies include beacons, tags, and scripts to collect, analyze, and improve our Service.

Technologies We Use Include:

  • Cookies or Browser Cookies

    Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you choose not to accept cookies, certain features of our Service may not function properly. Unless you’ve adjusted your browser settings to refuse cookies, our Service may use them.
  • Web Beacons

    Some sections of our Service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These allow the Company to count users who have visited certain pages or opened emails, and help us compile website statistics (e.g., measuring section popularity or ensuring system integrity).

Types of Cookies We Use

  • Session Cookies

    Temporary cookies that are deleted once you close your browser.
  • Persistent Cookies

    Remain on your device even after closing your browser and are used to remember preferences.

Types of Cookies We Use

Necessary/Essential Cookies

  • Type:

    Session Cookies
  • Administered by:

    Us
  • Purpose:

    These cookies are essential for providing you with services available through the Website and enabling you to use its core features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided. We use these cookies solely to deliver those services.

Cookies Policy / Notice Acceptance Cookies

  • Type:

    Persistent Cookies
  • Administered by:

    Us
  • Purpose:

    These cookies determine whether users have accepted the use of cookies on the Website.

Functionality Cookies

  • Type:

    Persistent Cookies
  • Administered by:

    Us
  • Purpose:

    These cookies allow us to remember your choices when using the Website, such as login details or language preferences. The purpose is to provide a more personalized experience and reduce the need for you to re-enter your preferences each time you visit.

For more details about the cookies we use and your choices regarding them, please refer to our Cookie Policy or the relevant section of this Privacy Policy.

Use of Your Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service,

    including monitoring usage to ensure stable and secure operations.
  • To manage your Account:

    To facilitate your registration as a user of the Service. The Personal Data you provide grants access to various features available to registered users.
  • To fulfill a contract,

    including the development, compliance, and execution of purchase agreements for products or services you have ordered through the Service.
  • To contact you:

    Via email, telephone, SMS, or other equivalent electronic means (e.g., push notifications) to communicate updates, security alerts, or service-related information when necessary or reasonable.
  • To provide you with marketing and promotional content,

    such as news, special offers, or general information about products and services similar to those you have already purchased or shown interest in—unless you have opted out of receiving such communications.
  • To manage your requests:

    To handle and respond to inquiries, support tickets, or other communications from you.
  • For business transfers:

    To evaluate or carry out a merger, acquisition, restructuring, reorganization, asset sale, or similar transaction in which your Personal Data may be transferred as part of the assets.
  • For other purposes:

    Such as data analysis, identifying usage trends, evaluating marketing campaign effectiveness, improving our Service and user experience, or other legitimate business purposes.

Sharing Your Data

We may share your personal information in the following circumstances:

  • With Service Providers:

    To monitor and analyze the use of our Service, or to contact you.
  • For business transfers:

    In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or part of our business.
  • With Affiliates:

    We may share your information with our affiliates, which are required to comply with this Privacy Policy. Affiliates include our parent company, subsidiaries, joint ventures, and other entities under common control.
  • With business partners:

    To offer you certain products, services, or promotional content jointly with these partners.
  • With other users:

    If you share personal information or interact in public areas of the Service, that information may be publicly visible and distributed outside of the Service.
  • With your consent:

    We may disclose your personal information for other purposes with your explicit consent.

Retention of Your Data

The Company will retain your Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information as needed to:

  • Comply with legal obligations (e.g., data retention laws)
  • Resolve disputes
  • Enforce legal agreements and policies

Usage Data is typically retained for a shorter period, unless it is used to enhance Service security, improve functionality, or where we are legally obligated to keep it for a longer period.

Transfer of Your Data

Your information, including Personal Data, may be processed at the Company’s offices and in other locations where the processing parties are based. This means your information may be transferred to—and maintained on—systems outside your jurisdiction, where data protection laws may differ.

By submitting your information and agreeing to this Privacy Policy, you consent to such transfers.

The Company will take all reasonable steps to ensure that your data is treated securely, as outlined in this Privacy Policy. No transfer of your Personal Data will occur unless adequate safeguards are in place to protect it.

Deleting Your Data

You have the right to delete, or request that we assist in deleting, the Personal Data we have collected about you.

You can delete certain information directly from within your account settings. If you are unable to do so yourself, you may contact us to request access to, correction of, or deletion of your personal information.

Please note that we may need to retain certain information as required by law or when we have a lawful basis to do so (e.g., compliance, fraud prevention, or enforcement of our terms).

Disclosure of Your Data

Business Transactions

If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. In such cases, we will provide prior notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Data if mandated by law or in response to valid legal requests from public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose your Data in good faith when such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Data

The security of your Personal Data is important to us. While we implement commercially acceptable safeguards to protect your information, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to use robust measures to protect your data, we cannot guarantee its absolute security.

Children’s Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and you believe that your child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from a child under 13 without verified parental consent, we will take appropriate steps to delete that information from our servers.

If consent is required for processing under your local laws and the individual is under the applicable age of consent, we may require parental or guardian approval before collecting or using that data.

Links to Other Websites

Our Service may contain links to third-party websites that we do not operate or control. If you click on a third-party link, you will be directed to that third party’s website.

We strongly recommend that you review the Privacy Policy of every website you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to This Privacy Policy

We reserve the right to update our Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated “Last updated” date.

We will notify you of significant changes by email and/or through a prominent notice on our Service before the changes take effect.

You are advised to review this Privacy Policy periodically for updates. Any changes are effective immediately upon being posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us by:

Email: [email protected]

Website Contact Form: cruisepay.finance/contact/

Phone: +44 7457 40 8592

Mailing Address: CruisePay Finance Ltd., 44322 Yale Rd, Unit 3B #180, Chilliwack, BC, Canada V2R 4H1